Any orders accepted by PCS Business Systems Ltd shall be subject to these conditions of sale and no other conditions shall apply unless expressly agreed in writing by PCS Business Systems Ltd.

Hardware and software products are covered by their respective manufacturers' warranties except where the defect results from misuse, fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow instructions or lack of technical understanding, misuse or alteration or repair of the product. Any claim for defect must be notified to PCS Business Systems Ltd within three days of receipt of the goods or where the defect was not apparent on reasonable inspection within seven days after discovery of the defect. If upon inspection, the manufacturer deems the product not faulty, PCS Business Systems Ltd reserve the right to return the product to the customer and to re-invoice.

Claims for non - delivery must be made within seven days of the invoice date.

Should you need to return a product to PCS Business Systems Ltd, authorisation must be obtained from your account manager in advance. All goods must be returned in the manufacturer's original packaging in a pristine, re saleable condition, complete with all accessories, manuals and other documentation. Any return not complying with these terms may be rejected. A minimum handling charge of 25% of the value of the product will be levied on incomplete returns and a product ordered in error or not required.

We cannot accept returns of special order products unless faulty. In common with other suppliers, PCS Business Systems Ltd cannot accept returns of software packages unless the package is unopened and the software seal intact. Please check that the software package received is suitable for your application before opening.

We do not accept responsibility for compatibility issues or for any indirect loss no matter how incurred.

Your existing consumer statutory rights are not affected by these warranties and conditions.

All prices quoted are exclusive of VAT. Ownership of any goods supplied by PCS Business Systems shall not pass to the customer until payment has been received in full. Credit accounts are available for corporate customers against approved references. Payment terms are 30 days from date of invoice unless otherwise stated and may be withdrawn at the discretion of the company. Interest shall be charged on overdue accounts at a rate of 2% per month. You must notify us in writing within seven days of the date of our invoice any errors (for example incorrect pricing) otherwise we will treat you as accepting the accuracy of that invoice. In the case of sales to buyers who do not qualify for credit accounts, payment must be made in full before despatch of any goods.

We make every effort to ensure that all prices quoted are correct, but we reserve the right to change and correct product specifications, prices, errors and omissions without prior notification.

Any agreement incorporating these Conditions shall be governed by English Law.